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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
Personal and friendly service, and they have passbook accounts. Could have more local branches. Reviewed on: 11th August 2023

Scottish Building Society Branch Review

5
Great service from the Society regarding both the initial application and reacting in vesy quick time regarding our cooling off period change. Well done, Eva!. Reviewed on: 11th August 2023

Scottish Building Society Branch Review

5
Scottish Building Society responds to requests very promptly and keeps members up-to-date with ongoing business and had friendly, attentive staff. Reviewed on: 9th August 2023

Scottish Building Society Branch Review

5
Very prompt service via post as I am unable to visit the new location of your office. Reviewed on: 8th August 2023

Scottish Building Society Branch Review

5
Very helpful during phone calls. Very happy you are not online online, please keep it that way. Reviewed on: 7th August 2023

Scottish Building Society Branch Review

4
Use of certificate of investment is better than passbook as nearest branch is over 400 miles away. Society could make more use of email for informed correspondence. Reviewed on: 4th August 2023

Scottish Building Society Branch Review

5
Clear information and a quick, straightforward process for re-investing. Appreciate the clear language. Reviewed on: 4th August 2023

Scottish Building Society Branch Review

5
Good service and they have a good relationship with clients. Reviewed on: 4th August 2023

Scottish Building Society Branch Review

5
I can visit the offices and deal with SBS staff face-to-face. Reviewed on: 4th August 2023

Scottish Building Society Branch Review

5
The Scottish Building Society gives good value for savers. Reviewed on: 4th August 2023

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