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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Scottish Building Society Branch Review

5
Usual excellent service but who thought of reducing the counter to a single station? Buisness from an armchair is not confidential or efficient. Reviewed on: 23rd June 2023
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Verified Member

Scottish Building Society Branch Review

5
Efficient, friendly staff dealt with request promptly. In the past I liked an agency closer to my home than branches, sorry these are no longer provided. Reviewed on: 22nd June 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Just good service, new Edinburgh branch is a good idea, very handy. Reviewed on: 22nd June 2023
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Verified Member

Scottish Building Society Branch Review

5
Very easy to make the changes I wanted, helpful staff who dealt with me immediately. Reviewed on: 22nd June 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Equal treatment of customer interest rates on website and branch, the way rates are adjusted quickly with base rate changes. Reviewed on: 20th June 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Customer friendly, efficient staff, phone/post accessability is greatly appreciated. Reviewed on: 19th June 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Friendly, quick and accurate answers. Reviewed on: 19th June 2023
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Verified Member

Scottish Building Society Branch Review

5
The Galashiels team are excellent, very efficinent helpful and delightful to speak with. Reviewed on: 19th June 2023
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Verified Member

Scottish Building Society Branch Review

4
Easy to open a savings account, it's face-to-face with a person. Reviewed on: 16th June 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I like the personal touch and ease of being able to talk to a real person. Reviewed on: 16th June 2023
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Verified Member

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