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Scottish Building Society: Savings reviews

4.90
Based on 3,241 reviews, last reviewed 20th Mar 2026
29% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Traditional values ... As I already bank with a Scottish Bank, I decided to try the Scottish Building Society. I am not, to date anyway, disappointed with the service. The t... Read more Reviewed on: 20th March 2026
Pinky's avatar
Pinky

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3241)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Scottish Building Society Branch Review

5
I like that I was able to invest without having to go online. Reviewed on: 2nd May 2023

Scottish Building Society Branch Review

5
Service was excellent - I became unwell there and I was looked after extremley well by Kath who phoned the following day to see how I was. Reviewed on: 2nd May 2023

Scottish Building Society Branch Review

5
It's quick and easy to deal with them over the telephone/post and long may it continue. Reviewed on: 2nd May 2023

Scottish Building Society Branch Review

5
Did not have an appointment but was made most welcome. Rena dealt with my application, as did the other lady, so professional and prompt, following up with confirmation telephone call. Reviewed on: 26th April 2023

Scottish Building Society Branch Review

4
Please continue to offer your existing service and maintain branch offices. Reviewed on: 26th April 2023

Scottish Building Society Branch Review

5
I found the counter staff very friendly, effective and knowledgeable. They are always happy to assist. Reviewed on: 25th April 2023

Scottish Building Society Branch Review

5
At the moment it is quick and easy to invest over the telephone/post - please keep this option available. Reviewed on: 21st April 2023

Scottish Building Society Branch Review

5
The branch network is excellent for face-to-face conversations and answering questions and receiving cash when required. Reviewed on: 21st April 2023

Scottish Building Society Branch Review

5
It's still a Building Society and it's local and it offers reasonable rates of interest. Reviewed on: 21st April 2023

Scottish Building Society Branch Review

4
Online account and receiving postal info?! Not environmentaly friendly. 4 days to open an online account - slow. Reviewed on: 21st April 2023

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