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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,256 reviews, last reviewed 25th Mar 2026
24% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Face to face appointment Excellent, all staff very helpful and knowledgeable, Loraine has been excellent this morning Reviewed on: 25th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3257)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Review

5
Strongly support Scottish Building Society Reviewed on: 1st April 2023
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SBS Member Feedback

On-line Banking

5
An easy, hassle free on-line account. A pleasure to deal with this society. Reviewed on: 1st April 2023
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SBS Member Feedback

Agency closure disenfranchised older customers

3
My mum is in her 90s and liked to go into a local branch with her passbook. Unfortunately it was an agency, and upon closure of agencies a few years ago, she was diverted to the nearest branch, 30 miles and several buses away. As a result of this she has now lost her financial independence and relies on us to manage her money. Older customers never seem to figure in banking “progress”. Reviewed on: 31st March 2023
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SBS Member Feedback

Scottish Building Society Branch Review

5
It is a good building society, very helpful. Reviewed on: 31st March 2023
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Verified Member

Great service and great rates

5
Great service and great rates. Both are important and Scottish Building Society delivers on them. Reviewed on: 31st March 2023
Ian's avatar
Ian

Excellent

5
Excellent products and trustworthy efficient business. Reviewed on: 31st March 2023
Gary's avatar
Gary

Good products and service

5
Offer good products and don't delay rate increases when base rate increases. Reviewed on: 31st March 2023
Y Magin's avatar
Y Magin

Great service

5
Great customer service and rates and informative Reviewed on: 30th March 2023
Lesley 's avatar
Lesley

Excellent service

5
Account opening process was extremely easy and completed quickly. Reviewed on: 30th March 2023
Alison 's avatar
Alison

Scottish Building Society Branch Review

5
Quiet enviroment, branch access, reasonable rates for savings. Loraine was so helpful and knowledgeable. Reviewed on: 30th March 2023
Verified Member's avatar
Verified Member

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