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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3264)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Scottish Building Society Branch Review

5
Troon office very mannerable and polite staff. Interest rate could be half a percent better to be in line with some others. Reviewed on: 15th March 2023
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Verified Member

Scottish Building Society Branch Review

5
Very pleasant manner. Very helpful and patient - excellent customer relations!! Reviewed on: 14th March 2023
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Verified Member

Scottish Building Society Branch Review

5
Friendly staff and good advice given. Reviewed on: 14th March 2023
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Verified Member

Scottish Building Society Branch Review

5
Nothing to beat face-to-face contact wth knowledgeable, 'down to Earth' people, as opposed to online etc. Reviewed on: 9th March 2023
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Verified Member

Scottish Building Society Branch Review

5
A very friendly and helpful society. Reviewed on: 9th March 2023
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Verified Member

Scottish Building Society Branch Review

5
Staff have always been courteous and efficient. Local branches are important, also simplicity of your business model. Reviewed on: 6th March 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Pleasant staff on phone and in branch, excellent literature, competitive savings rates. Reviewed on: 1st March 2023
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Verified Member

Scottish Building Society Branch Review

5
Cath from Galashiels branch has been an outstanding member of staff, she listened, digested and delivered the perfect outcome for me, she deserves recognition from Scottish Building Society for making me feel very valued. Reviewed on: 1st March 2023
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Verified Member

Scottish Building Society Branch Review

5
Could do with a branch/phone managed monthly savings account again (Direct Debit). Reviewed on: 27th February 2023
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Verified Member

Scottish Building Society Branch Review

5
We were very impressed with the welcome, excellent service, including info and advice on products. Great communication/very personable, which can be poor elsewhere nowdays! Reviewed on: 24th February 2023
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Verified Member

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