Smart Money People Logo
Go to business site
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3264)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Scottish Building Society Branch Review

5
Great service from James at your Queen St. branch, from my first visit to shop to paperwork being posted. Reviewed on: 23rd January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Interest rates are excellent and service from the staff in the Galashiels office is also excellent. Reviewed on: 20th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
The staff at your Galashiels branch are always pleasant and helpful. Reviewed on: 20th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Your office is local. I can visit without going online. Friendly, patient staff - very helpful. Reviewed on: 20th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
My first visit to open an account. I liked the 'no appointment necessary' policy. Reena was very welcoming and the process was seamless - received my welcome pack very quickly afterwards. Thank you! Reviewed on: 20th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Great customer service by Reena, great office d Reviewed on: 20th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I found it strange when living in Troon that Galashield dealt with my transaction?? Reviewed on: 20th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Service in the Troon branch was very good though it's a pity it's no longer open on a Saturday morning. Otherwise I am happy with Scottish Building Society. Reviewed on: 20th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Quick, efficient and friendly. In recent months I have had significant problems with RBS and Nationwide over basic service standards which highlights again how much better Scottish Building Society's service is. Reviewed on: 19th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I like to use a branch and not phone/online so Scottish Building Society is great. Friendly staff, welcoming and professional with a nice office. Reviewed on: 19th January 2023
Verified Member's avatar
Verified Member

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Scottish Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill