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Scottish Building Society: Savings reviews

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4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3264)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
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Savings customer

Scottish Building Society Branch Review

5
Another visit to the Society and another positive experience. Thank you. Reviewed on: 19th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Straightforward application process. Telephone answered quickly. UK based. Could provide a certificate of interest automatically. Reviewed on: 19th January 2023
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Verified Member

Scottish Building Society Branch Review

5
I am a new customer and the service was excellent from the Glasgow branch and all the staff that kept us in touch with ISA transfers. Reviewed on: 18th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I am a new customer and the service was excellent from the Glasgow branch and all the staff that kept us in touch with ISA transfers. Reviewed on: 18th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

4
I was taken aback to find a magazine from spring 2021 with my welcome pack. Customer facing counter staff should know your products inside-out, as that is where people have their first experiences of Scottish Building Society, but I found the counter staff to be friendly and helpful. Reviewed on: 18th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I love the fact that my phone calls and enquiries are answered by a human being and that I'm not obliged to choose unclear options. Thank you, Scottish Building Society. Reviewed on: 18th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Great company, smart accounts, friendly staff. Happy with everything. Reviewed on: 18th January 2023
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Verified Member

Scottish Building Society Branch Review

5
All dealing I have had have been with well trained, personable and friendly staff. The Scottish always offers competitive products - I feel safe with them. Reviewed on: 17th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I like the courteous and welcoming staff. Reviewed on: 17th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Straightforwardm easy to follow, efficient service. Reviewed on: 17th January 2023
Verified Member's avatar
Verified Member

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