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Scottish Building Society: Savings reviews

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4.90
Based on 3,264 reviews, last reviewed 25th Mar 2026
13% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great customer service as always Excellent service provided by Katie when depositing funds into existing savings accounts by card over thevphone Reviewed on: 25th March 2026
Ros C's avatar
Ros C

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3264)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Scottish Building Society Branch Review

5
I am pleased you are using certificated instead of the wasteful passbooks. Reviewed on: 9th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Friendly, efficient staff who are very helpful, first impressions made a huge impact. Reviewed on: 9th January 2023
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Verified Member

Scottish Building Society Branch Review

5
Easy to deal with, friendly, informative and reliable. Reviewed on: 9th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I like the fact you have branches, you can call your branch and speak to a human and get answers, but maybe a bit better interest would be good. Reviewed on: 9th January 2023
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Verified Member

Scottish Building Society Branch Review

3
I didn Reviewed on: 9th January 2023
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Verified Member

Scottish Building Society Branch Review

5
Very helpful on the phone, no waiting, and the savings rate at the time the bond was opened was very good, with prompt service. Reviewed on: 9th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Friendly staff, nothing is too much trouble. Reviewed on: 9th January 2023
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Verified Member

Scottish Building Society Branch Review

5
I like the size of the Society and the personal touch of telephoning and a real person answering. Reviewed on: 9th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
Could do with easier access to your branches and brokers, i.e. more branches. Reviewed on: 6th January 2023
Verified Member's avatar
Verified Member

Scottish Building Society Branch Review

5
I like the friendliness of the staff. Reviewed on: 6th January 2023
Verified Member's avatar
Verified Member

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