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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,269 reviews, last reviewed 26th Mar 2026
11% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

I was in Edinburgh today and popped in to top up my... I was in Edinburgh today and popped in to top up my ISA, Kaia was very helpful and polite. Reviewed on: 26th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3269)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Scottish Building Society Branch Review

5
Dealing with real friendly people, good overall service. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Excellent customer service, thank you. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
The personal touch and being able to speak to an advisor is great. Staff always respectful and helpful. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Very friendly and helpful staff in the Inverness branch. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Very good and prompt service. Will do postal accounts for its customers. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

4
Reasonable rates, maturity date of fixed rates bond is annoying, fixed period of one year or option would be prefered. Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
I have used them for a number of years and have been happy with their help when needed (sorry but letter and bank book was opened when delivered so was a little worried). Reviewed on: 5th September 2022
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Verified Member

Scottish Building Society Branch Review

5
Appreciate the personal, friendly service on telephone, nice to speak to a person and not an automated service who can speak good English and answer queries promptly. Reviewed on: 1st September 2022
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Verified Member

Scottish Building Society Branch Review

4
Like: 1 day response letter with activation key for SBS online. Could be better: less confusing process for initial online activation, better attention to detail. Reviewed on: 1st September 2022
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Verified Member

Scottish Building Society Branch Review

5
Knowledgeable, experienced and well-informed. Reviewed on: 1st September 2022
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Verified Member

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