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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,177 reviews, last reviewed 4th Mar 2026
26% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very professional and efficient Very professional and efficient assistance with online account query Reviewed on: 4th March 2026
john 's avatar
john

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3177)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

In branch service review

5
The lost letter you sent me wasn't franked and you had to go to the sorting office to collect it. Reviewed on: 31st October 2025

Reliable, Professional, Caring.

5
I posted a bank transfer was dealt with efficiently and complete complimented by the teams communication skills. Reviewed on: 31st October 2025

Patient, Understanding, Friendly

5
Amy and De helped me organise my passbook so I could understand they card that I understood how many accounts I had and that I knew the balances. Very patient with me. Reviewed on: 31st October 2025

Great, helpful, service

5
Extremely helpful and friendly staff. Reviewed on: 31st October 2025

Good customer service.

5
Good customer service. Helpful staff. Reviewed on: 31st October 2025

Clean , Friendly, Reliable

5
Centrally located branch in Glasgow, friendly staff, clear answers to questions. Reviewed on: 31st October 2025

Good, Traditional, Banking

5
Good contact by phone and postal applications. Local interest rates would be helping. Reviewed on: 31st October 2025

In branch service review

5
Kind and efficient and friendly service. Welcome pack came as advised. Reviewed on: 31st October 2025

Friendly and welcoming

5
Staff were very helpful and friendly. Reviewed on: 31st October 2025

As above

5
Professional, Knowledgeable and friendly. Reviewed on: 27th October 2025

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