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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,185 reviews, last reviewed 5th Mar 2026
19% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3185)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

In branch service review

5
Priacy of the room is really good. Reviewed on: 5th September 2025

In branch service review

5
Very welcoming in branch top service. Reviewed on: 5th September 2025

Superb

5
Very helpful manager, quick service, I like the service!. Reviewed on: 5th September 2025

Good Frinedly service

5
Very knowledgeable, helpful staff explained products clearly after to see us without fixed appointment thank you. Reviewed on: 5th September 2025

In branch service review

5
I really appreciate being able to talk to a "real person" - so much is now press button for an automated service. Reviewed on: 5th September 2025

Brilliant

5
Helpful, professional and hassle free. Reviewed on: 5th September 2025

Great , Trustworhty, Honest

5
Staff are very good, reliable and honest . Always happy and friendly. Reviewed on: 5th September 2025

Perfect 10/10

5
Very friendly staff. Always there to help. Reviewed on: 5th September 2025

Scottish, independent, professional

5
I have had experience of SBS staff on the phone as well as in branch. In both cases I have always found the staff members to be friendly, helpful and professional. I love that SBS is Scottish based - please always remain independent. Reviewed on: 5th September 2025

Confident, Communicating, Efficient

5
Good telephone experience valued and good communication attributes. I feel the interest on my account type could have been a wee bit above the current 3.75% but I suppose still a competitive rate. Reviewed on: 5th September 2025

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