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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3185 reviews)

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4.89

Based on 3,185 reviews, last reviewed 5th Mar 2026

19% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3185)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

In branch service review

I like that I can walk into my local office and speak to someone. I hate carrying out financial transactions online. Reviewed on: 5th September 2025

Friendly, Helpful, Nice

Very friendly and helpful staff. It is always a pleasure to visit. Reviewed on: 5th September 2025

Very good service

The two ladies in the inverness branch are amazing, never had such good service anywhere else. Reviewed on: 5th September 2025

Friendly, Focused, Engaging

As always, great customer service with polite enchanting staff. Reviewed on: 5th September 2025

Local, Friendly Competitive

Friendly staff and communicated in a straightforward manner at various options. Reviewed on: 5th September 2025

Consistently good service.

The product I was reviewing was an investment of a bond, so communication was all done by post. The process went smoothly so there's nothing that could have been done to improve the process. Reviewed on: 5th September 2025

Absolutely, Excellent and Helpful

I have been totally satisfied with Scottish building society. I suffer from anxiety and all your staff have been kind, caring and helpful - thank you particularly Natalia for your help. Reviewed on: 5th September 2025

Delivered, Fantatsic, Service

Service was brilliant, very clear on my query. Reviewed on: 5th September 2025

Professional, Helpful, Welcoming

Katie was very helpful. She covered all my needs, a girl who knows her job. Reviewed on: 5th September 2025

Traditional, Mutual, Fae to face transitions.

Jake was very efficient in carrying out both of my transations when I visited the Glasgow office today. He was very polite and Mannerly. Reviewed on: 5th September 2025

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