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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3185 reviews)

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4.89

Based on 3,180 reviews, last reviewed 4th Mar 2026

21% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Evhvvjgdfv gfhff great. Evhvvjgdfv gfhff great. Grfhyvg. Cfdfhffgh Reviewed on: 4th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3185)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Issue with using the web site.

Issue with using the web site. contacted the help centre. Excellent customer service and call back to check on issue. Reviewed on: 19th August 2025

Always very helpful and pleasant staff.

Always very helpful and pleasant staff. All are a credit to the business each time I have contact. Reviewed on: 18th August 2025

Great, Professional, Outstanding

Very Informative about the products they offer. Reviewed on: 15th August 2025

Pretty Good

Recommend Troon branch. Member would prefer to be able to phone Troon Branch directly. Member fixed rate products has different interest application to other fixed rate accounts. Could get better rates but sticks with SBS because of the Troon staff. Reviewed on: 15th August 2025

Always helpful and Friendly

Help with online logging in, friendly, pleasant experience. Reviewed on: 15th August 2025

Helpful, Professional, Dependable.

Troon staff are always very helpful and try at all times to help. Like the fact I can come into the branch with any issues I may have. Reviewed on: 15th August 2025

Welcoming, friendly, quality

The Aberdeen branch of SBS is the pinnacle of all financial institutions. The staff provide a warm welcome and excellent service. Reviewed on: 15th August 2025

Friendly, Local, Helpful

Friendly and helpful go that extra mile. Reviewed on: 15th August 2025

Friendly, Personable, Professional

Staff very friendly. Very helpful and knowledgeable Lorraine has always helped us and always remembers our names and kids names. You don't get that at the big banks. Reviewed on: 15th August 2025

Friendly, Professional, Trustworthy

Exceptionally friendly, efficient and professional service made a daunting experience very straightforward. Reviewed on: 15th August 2025

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