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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3186 reviews)

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4.89

Based on 3,185 reviews, last reviewed 5th Mar 2026

19% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very professional and helpful, even during lunchtime... Very professional and helpful, even during lunchtime it was not a bother. Thank you Rachel Reviewed on: 5th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3186)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Difficulty logging in.

Difficulty logging in. Kath Brown very helpful. Reviewed on: 31st July 2025

Very very good

Everyone I have dealt with in Scottish Building Society are friendly, helpful and knowledgeable of the companies product. Reviewed on: 31st July 2025

Good personal service

Excellent experience. Interest rates could be more competitive. Reviewed on: 31st July 2025

Very good service

The staff are always very friendly, helpful and efficient. The interest rates are good. Reviewed on: 31st July 2025

Polite and professional

Very helpful and polite and knowledgeable. Reviewed on: 31st July 2025

Excellent customer service

Very courteous and comprehensive service. Knowledgeable and friendly staff. Reviewed on: 31st July 2025

Helpful and friendly

Very helpful, approachable, everything explained clearly, very friendly. Reviewed on: 31st July 2025

Fabulously great service

Excellent service, accurate information and good communication with the staff. Reviewed on: 31st July 2025

Excellent service with good products

Friendly, helpful staff. Good products. Saturday openings would be useful though. Reviewed on: 31st July 2025

In branch service review

A great branch with excellent staff. Reviewed on: 31st July 2025

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