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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3193)

Scottish Building Society better than any Bank

5
Excellent customer service my problem was resolved without having to come back to the Branch in Troon. I dealt with Galashields branch and Glasgow branch both very helpful in resolving the problem. Reviewed on: 29th July 2025
Jackie M's avatar
Jackie M

Banking without fuss

5
Easy to just walk into branch and get things done. Good to be able to speak to someone face-to-face nowadays at a time that's convenient for you, a very welcome thing. Reviewed on: 29th July 2025

Excellent informative service

5
The staff are always helpful, professional and polite. We would always be happy to invest our money in one of their products and especially as they value their members. Competitive with other high street lenders Reviewed on: 25th July 2025
Kitty S's avatar
Kitty S

In branch service review

5
I went into branch to open a saver plus account and had a great experience. Reviewed on: 25th July 2025

Friendly, knowledgeable, efficient

5
Friendly and knowledgeable staff. Reviewed on: 25th July 2025

In branch service review

5
Friendly, knowledgeable and helpful. Eva explained everything clearly. Reviewed on: 25th July 2025

In branch service review

5
Eva was great. Made the process smooth and easy to follow. Reviewed on: 25th July 2025

Personal, friendly, knowledgeable

5
Personal service in the heart of town. Reviewed on: 25th July 2025

Great service, always

5
Really great service - l like the face-to-face. Reviewed on: 25th July 2025

Very personal

5
Need better privacy in outer office. Reviewed on: 25th July 2025

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