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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

16% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Helpful, friendly, polite

Informative, friendly, and offers on savings. Reviewed on: 22nd July 2025

Friendly, helpful, knowledgeable

All staff in Troon branch and very helpful and friendly. Reviewed on: 22nd July 2025

Great branch staff

I always receive an excellent service. Reviewed on: 22nd July 2025

In branch service review

Simply fantastic - an excellent branch in Aberdeen. Reviewed on: 22nd July 2025

A Great Society

I have been struggling for a long time with getting dividends into this account due to no fault of SBS. The Aberdeen team are exceptional. A special call out to Kirsty who has gone above and beyond to help me, I am very grateful. Reviewed on: 22nd July 2025

Honest, fair, professional

As always, great service. Understanding of my needs for postal service given where I live in relation to Society branches. Reviewed on: 18th July 2025

Professional, knowledgeable, trustworthy

Professional, knowledgeable and friendly. Reviewed on: 18th July 2025

Super, smashing, great

App needs bringing up to date so you can use it to withdraw or pay money in. Reviewed on: 17th July 2025

Friendly, competent, efficient

Always a friendly face, competent and efficient. Reviewed on: 17th July 2025

Value for money

Good and speedy telephone service. Reviewed on: 17th July 2025

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