Smart Money People Logo
Go to business site
Share this page
Link copied

Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,194 reviews, last reviewed 9th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent Customer Service I phoned up to ask for some assistance and Audrey was extremely helpful and very friendly. Reviewed on: 9th March 2026
Louis's avatar
Louis

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Simple, easy, efficient

5
Easy to action - simple transactions. Reviewed on: 14th July 2025

Reassuringly traditional service

5
Mutual ownership, accessible branches, professional staff. Reviewed on: 14th July 2025

Informative, friendly, excellent

5
It was good to speak to someone face-to-face and not be pushed into doing anything online as others do. Staff were very welcoming but not pushy and informative on all available savings plans. Everything I required was done without any fuss in a very timely manner. Reviewed on: 14th July 2025

Friendly, helpful, polite

5
Staff were excellent in Aberdeen. Very friendly and I felt very welcome. Reviewed on: 14th July 2025

In branch service review

5
I cannot praise the building society enough. Reviewed on: 14th July 2025

Local and fair

5
I had an excellent experience at the branch. The ladies made me feel very secure in saving my funds here. Reviewed on: 14th July 2025

Local, easy, fair

5
Staff are excellent - always friendly and helpful. Reviewed on: 14th July 2025

Old, trustworthy, reliable

5
Thank you for keeping the local branch open. Very good staff and I am happy with the service. Reviewed on: 14th July 2025

Patient, helpful, reliable

5
Staff were very helpful and made me feel at ease. Reviewed on: 14th July 2025

In branch service review

5
The rates are fair and I like my passbook. Reviewed on: 14th July 2025

Do you have a different Scottish Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Scottish Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill