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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,193 reviews, last reviewed 6th Mar 2026
16% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026
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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
JENVY's avatar
JENVY
Visit provider site Read all reviews See your review

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Friendly local service

5
Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021
Donald Corbett's avatar
Donald Corbett

Very good, but this question is repetitive.

5
Answer phone promptly, Excellent service, Provide not online access to account. Good that you'll see client without an appointment. Reviewed on: 27th June 2025

Friendly, Accurate, Service

5
Staff there are friendly and well informed. Rates are competitive. Cant think of any improvements. Reviewed on: 27th June 2025

Good Customer Service

5
Helpful, Friendly staff at all times. Reviewed on: 27th June 2025

Excellent, Friendly, Local

5
The service was so good, I've have come to open a second account. Aberdeen branch staff were flawless in their manner and the information given. I feel very happy to have my account here. Reviewed on: 27th June 2025

Informative and Local

5
Opening an ISA was an easy process Sophie was very informed and listened to all of my qualms and questions. Reviewed on: 27th June 2025

Very Helpful Staff

5
The girl are always lovely here and answered all of my questions. Reviewed on: 27th June 2025

In branch service review

4
Wrote a letter, someone phoned back. Staff from your Aberdeen branch go in touch everything was sorted. Reviewed on: 27th June 2025

In branch service review

5
Friendly welcome to the office, as usual. Reviewed on: 27th June 2025

Top Class Service

5
As long as you keep a branch I will always use it as you see by my answers. Reviewed on: 27th June 2025

Local, Helpful, Informative

5
Good communication, easy to talk to someone on the phone, reasonable rates and great to have a local branch to talk to someone face to face. Reviewed on: 27th June 2025

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