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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

In branch service review

Friendly welcome to the office, as usual. Reviewed on: 27th June 2025

Top Class Service

As long as you keep a branch I will always use it as you see by my answers. Reviewed on: 27th June 2025

Local, Helpful, Informative

Good communication, easy to talk to someone on the phone, reasonable rates and great to have a local branch to talk to someone face to face. Reviewed on: 27th June 2025

Excellent

Able to deal with over the phone which is very good. Reviewed on: 27th June 2025

Friendly, Easy, Efficient

Easy to communicate. Shirley was very friendly. Reviewed on: 27th June 2025

Friendly, Very helpful

No branch or agency in Wick. Was given forms, details in inverness by helpful staff. Reviewed on: 27th June 2025

Quick, Efficient, Friendly

Natalie was quick and very efficient. Reviewed on: 27th June 2025

Shirley was Excellent

Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025

Good, Old Fashioned, Service

Good experience, prefer this to online application. Reviewed on: 27th June 2025

Easy to understand

Enjoying the fact I can get a face to face appointments with the options of viewing online! I like to discuss my finances not just risk it online. Reviewed on: 27th June 2025

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