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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3193 reviews)

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4.89

Based on 3,193 reviews, last reviewed 6th Mar 2026

16% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely service in Edinburgh as always. Lovely service in Edinburgh as always....the new member of the team Abbie was a delight to talk to, she kept me company on the sofa until the teller w... Read more Reviewed on: 6th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3193)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Excellent

Able to deal with over the phone which is very good. Reviewed on: 27th June 2025

Friendly, Easy, Efficient

Easy to communicate. Shirley was very friendly. Reviewed on: 27th June 2025

Friendly, Very helpful

No branch or agency in Wick. Was given forms, details in inverness by helpful staff. Reviewed on: 27th June 2025

Quick, Efficient, Friendly

Natalie was quick and very efficient. Reviewed on: 27th June 2025

Shirley was Excellent

Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025

Good, Old Fashioned, Service

Good experience, prefer this to online application. Reviewed on: 27th June 2025

Easy to understand

Enjoying the fact I can get a face to face appointments with the options of viewing online! I like to discuss my finances not just risk it online. Reviewed on: 27th June 2025

Very Good service

Like handiness of branch and face to face service. Reviewed on: 27th June 2025

What we want

On both our visits we were served by very nice staff who were polite and very helpful. Reviewed on: 27th June 2025

A good friend

Attended to quickly, Questions answered, Transactions completed - all in an efficient friendly. Reviewed on: 27th June 2025

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