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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3196 reviews)

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4.89

Based on 3,196 reviews, last reviewed 9th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3196)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Very Good service

Like handiness of branch and face to face service. Reviewed on: 27th June 2025

What we want

On both our visits we were served by very nice staff who were polite and very helpful. Reviewed on: 27th June 2025

A good friend

Attended to quickly, Questions answered, Transactions completed - all in an efficient friendly. Reviewed on: 27th June 2025

Larger Premises, Required

Improvement required in the Queen St branch. The branch is crampet and there is no privacy whatsoever. When talking to staff about your account when others are sitting waiting to be seen. Reviewed on: 27th June 2025

Only, One, Left

Only B/S left in Troon, face to face and happy to help. Reviewed on: 17th June 2025

Five, Star, Service

Face to face, Talked though products. Reviewed on: 17th June 2025

Friendly, Good, Smooth

Opening an account went smoothly, good information, friendly bunch. Reviewed on: 17th June 2025

Efficient, Caring , Knowledgeable

Personal service, Efficient and providing good Financial Advice, On the Highstreet. Reviewed on: 17th June 2025

Professional, Efficient, Courteous

The staff are very pleasant and helpful. When dealing with products their knowledge is superb. Reviewed on: 17th June 2025

In branch service review

Very pleasant, well explained, simple process. Reviewed on: 17th June 2025

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