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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.90
Based on 3,196 reviews, last reviewed 9th Mar 2026
34% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Above and beyond Shannan went over all the options available to us so efficiently, that it was easy for myself and my husband to make our decision on what we wanted to... Read more Reviewed on: 9th March 2026
Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026
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JENVY
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3197)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

In branch service review

5
Easy to contact, easy to understand. Decent rates of interest. Reviewed on: 17th June 2025

Efficient, Accessible, Helpful

5
Accessibly; staff know me ; I can call the branch directly; staff are very helpful and knowledgeable; fact you have physical branches in Scotland. Reviewed on: 17th June 2025

Pleasant, Helpful, Happy

5
Staff were welcoming and helpful, explained everything clearly. Reviewed on: 17th June 2025

Happy to help

5
We were very pleased with the staff especially the lady that seen to us. She explained everything as she was going along and we were able to understand her. It was a first class service. Reviewed on: 17th June 2025

Friendly, Helpful, Fair

4
I had to call twice about not getting a passbook sent out. This was time consuming and annoying. Reviewed on: 17th June 2025

Easy, Pleasant atmosphere

5
Very satisfied, Helpful staff, Pleasant environment in branch. Nicer experience thank banks, less stressful and easier for the customer. Reviewed on: 17th June 2025

Great, Friendly, Local

5
This has been a great experience staff very helpful. Reviewed on: 17th June 2025

In branch service review

5
I am a regular and always a good experience. Reviewed on: 17th June 2025

Easy, Polite, Knowledgeable.

5
Cara was very friendly and helpful the transaction was easy. Reviewed on: 17th June 2025

Friendly and Helpful

5
2 Staff helped me today and both great, very friendly and a great service. Reviewed on: 17th June 2025

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