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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3199 reviews)

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4.90

Based on 3,199 reviews, last reviewed 10th Mar 2026

34% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Outstanding service Outstanding service - Natalie was very helpful and professional Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3199)

Review of the Scottish Building Society, Savings:

Savings review

Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020

Professional, Helpful, Courteous

Rachel was a professional and extremely helpful, enabling me to conduct in business to complete satisfactions. Reviewed on: 6th June 2025

Value , Respect, Excellence

As expected the usual high standard. Reviewed on: 28th May 2025

Fantastic if I had money I would invest here

Brilliant to talk to an advisor. Very professional and friendly and approachable. Easy to talk to about a sensitive subject. Reviewed on: 28th May 2025

Reliable, traditional, Competitive

Passbooks are still very much practical and worthwhile and should be retained. Reviewed on: 28th May 2025

Excellent

Good rates, Like the face to face aspect. Reviewed on: 28th May 2025

Friendly informative efficient

Traditional service, Personal Attention. Good old fashioned building society Ethos. Reviewed on: 28th May 2025

Good traditional service

Range of service options bonds and ISAs competitive rates. Reviewed on: 28th May 2025

High Quality Friends

Impeccable service as always, Quick and efficient. Looks after us and our dog. Reviewed on: 28th May 2025

Friendly Professional Helpful

Likes the personal touch and being able to come in and speak to someone. Reviewed on: 28th May 2025

Very helpful Thanks

Staff helped me understand thank you. Reviewed on: 28th May 2025

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