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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.76
Based on 289 reviews, last reviewed 14th Oct 2025
80% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

I made a claim and it was paid within days of submit... I made a claim and it was paid within days of submitting the claim - quick easy and efficient Reviewed on: 14th October 2025
kara belmont's avatar
kara belmont

Latest lowest rating:

2

Wasn’t easy to go through quote but did get enough i... Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet Reviewed on: 26th September 2025
Dean t's avatar
Dean t
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (289)

competitive price wise

5
One of the most competitive price wise and really easy to start. Helpful monthly emails when payments are due are appreciated Reviewed on: 15th September 2025
Claire E's avatar
Claire E

Easy to apply regular updates including payment info...

5
Easy to apply regular updates including payment information Reviewed on: 15th September 2025
Barrie R's avatar
Barrie R

Best value in my opinion

5
I search every year for a better deal and I can never find one. Never had a problem with scratch and patch highly recommended. Reviewed on: 15th September 2025
Ian A's avatar
Ian A

The worst experience every

1
The worst experience every, the company is next to useless and avoids paying any vet fees Reviewed on: 15th September 2025
Paul's avatar
Paul
Reply from Scratch & Patch Hi Paul, We're really sorry to hear about your experience. If you could reach out to us with your name, policy number, and email; we will look into this immediately for you: https://scratchandpatch.co.uk/contact/ Kind Regards, The Scratch & Patch Team Response date: 14th October 2025
Scratch & Patch logo
Scratch & Patch

Good communication, but fortunately not had to make...

5
Good communication, but fortunately not had to make a claim. Reviewed on: 15th September 2025
Justin L's avatar
Justin L

Review Molly and Lilly

5
We’ve made no claims so can’t judge on that. But peace of mind and good value is good for us and our two dogs. Reviewed on: 15th September 2025
Marianne B's avatar
Marianne B

BY FAR THE BEST PET INSURANCE

5
By far the best insurance I have had and even went down this year when I fully expected it to rise. Reviewed on: 15th September 2025
Jo Tucker's avatar
Jo Tucker

Affordable and easy!

5
From the start of insurance I have not had any issues, easy to set up, clear instructions and affordable insurance. Reviewed on: 15th September 2025
Simona Y's avatar
Simona Y

Best Pet Cover

5
Best pet cover I ever had. Easy to claim, super friendly staff and always timely. Reviewed on: 15th September 2025
Ehab K's avatar
Ehab K

Easy to understand and competatively priced

5
I took out premier insurance for my new puppy with Scratch and Patch because it was clear what I was being covered for and what I was not (which was not much, to be fair). Compared to other quotes, this was the best cover for a good price. Reviewed on: 15th September 2025
Amy's avatar
Amy

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