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Scratch & Patch: Pet insurance reviews

View other Scratch & Patch products
4.76
Based on 289 reviews, last reviewed 14th Oct 2025
80% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

I made a claim and it was paid within days of submit... I made a claim and it was paid within days of submitting the claim - quick easy and efficient Reviewed on: 14th October 2025
kara belmont's avatar
kara belmont

Latest lowest rating:

2

Wasn’t easy to go through quote but did get enough i... Wasn’t easy to go through quote but did get enough info about the product. I would prefer a bit more coverage but I haven’t had to claim yet Reviewed on: 26th September 2025
Dean t's avatar
Dean t
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About this product

Scratch & Patch offer pet insurance policies to cover dogs and cats.

There’s a choice of cover options including lifetime pet insurance, maximum benefit, time limited and accident only. If you insure more than one pet with Scratch & Patch, you can get a discount.

Scratch & Patch pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Scratch & Patch before, you can also leave a review and share your experience.

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Scratch & Patch Pet insurance reviews (289)

Excellent service and good price

5
The information they gave me and a good price. Thankfully at the moment I haven’t had to make a claim. my plan is continue so I have peace of of mind Reviewed on: 15th September 2025
Tracey B's avatar
Tracey B

First year with company and an older dog

5
First year with company and an older but hitherto healthy dog. Had to make a claim for surgery to treat laryngeal paralysis. Claim handled efficiently and promptly with reimbursement up to my insured limit Reviewed on: 15th September 2025
Thomas C's avatar
Thomas C

S & P are easy to talk to and they are very helpful.

5
S & P are easy to talk to and they are very helpful. Reviewed on: 15th September 2025
Philip W's avatar
Philip W

Never had to use them but know they are there and on...

5
Never had to use them but know they are there and online if needed Reviewed on: 15th September 2025
Christine F's avatar
Christine F

I had no problem with Scratch abd Patch

5
I had no problem with Scratch abd Patch Reviewed on: 15th September 2025
Danilo franzo's avatar
Danilo franzo

Very helpful on the phone and helping with my query...

5
Very helpful on the phone and helping with my query Reviewed on: 15th September 2025
Sarah 's avatar
Sarah

This company is competitive in it's pricing and keep...

5
This company is competitive in it's pricing and keep you informed with it's monthly emails Reviewed on: 15th September 2025
Colin Gavan 's avatar
Colin Gavan

Decent policy

5
Haven’t had any issues other than massive price increases each year Reviewed on: 15th September 2025
Sarah D's avatar
Sarah D

Read the small print

1
I have never claimed and when I had to make a claim for my dogs tooth to be extracted was told only cover if she had been in an accident. Reviewed on: 15th September 2025
Christine J's avatar
Christine J

Excellent in every way....

5
Each time I have had to use Scratch and Patch they have been courteous, attentive and very helpful. They have dealt with my claims quickly and easily, I am very impressed with their service. Reviewed on: 15th September 2025
Jo G's avatar
Jo G

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