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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.78 (694 reviews)

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4.78

Based on 694 reviews, last reviewed 24th Oct 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025

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About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Loans reviews (694)

Review of the Shawbrook Bank, Loans:

Excellent

Excellent customer service very professional and efficient and polite Reviewed on: 5th February 2019

Wonderful products great customer service

I couldn't believe how painless the experience was. It was quick and easy, it really was, and the people I spoke with were really pleasant, polite, respectful and helpful. I would not hesitate to use shawbrook again. Reviewed on: 5th February 2019

Quick easy just simple

No problems straight forward very helpful Reviewed on: 5th February 2019

Quick and responsive loan company, very satisfied with my experience.

I made enquires on taking out a loan on Experian and Shawbrook came up at the top with the best Apr. I applied for the loan and quick decision was received and money was in my bank account within the time frame specified. I am very satisfied with the services provided so far. I will recommend the services based on my experience with Shawbrook. Reviewed on: 5th February 2019

The Best

Probably the best, easiest, professional and supportive application I have ever made. Very straightforward and surprisingly quick, it was a truly unexpected and a feel good experience. Reviewed on: 5th February 2019

Fast and efficient

I found the service provided fast and efficient. Friendly staff and good customer service Reviewed on: 5th February 2019

Helped When No One Else Would

Thank you to shawbrook! They were willing to lend to me when no one else would. I don’t know where I’d be without them ! Reviewed on: 5th February 2019

excellent understanding

they understand the customer explanation very clear Reviewed on: 5th February 2019

Excellent, fast service

I applied to Shawbrook for a personal loan, I was accepted and had the money in my account within days. An excellent service that I would highly recommend Reviewed on: 5th February 2019

Very quick to respond

Quick and easy process. Clear instructions- not bureaucratic Reviewed on: 5th February 2019

Easy and careing

The customer service was excellent I found it very easy and relaxed when applying for a loan Reviewed on: 5th February 2019

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