Smart Money People Logo

Shawbrook Bank: Loans reviews

4.78
Based on 694 reviews, last reviewed 24th Oct 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025
A Knight 's avatar
A Knight

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Loans reviews (694)

Review of the Shawbrook Bank, Loans:

Fast professional service.

5
Staright foward and easy to use loan service with fantastic customer service. Reviewed on: 5th February 2019

Fast aplication, great customer service

5
I am very happy with how fast the application was and how helpful and friendly customer service is. I will use in the future and highly recommend Reviewed on: 5th February 2019

Excellent service

5
Everything went through swiftly and hassle free. Reviewed on: 5th February 2019

Instant

5
No hidden costs, instant approval Reviewed on: 5th February 2019

Easy to deal with

3
Got a loan approved very quickly Reviewed on: 5th February 2019

Quick helpful easy

5
Excellent overall , looked at my situation personally , wasnt treated like a credit score! Rate was far better than any other provider what a great and refreshing company , well done its about time this company got its recognition Reviewed on: 5th February 2019

Excellent, speedy, helpful service

5
Excellent, speedy, helpful service Reviewed on: 5th February 2019

Amazing organisation

5
Extremely professional, fast, efficient Company. Met and exceeded my expectations when arranging my loan. Simple, straight and open Communication. Reviewed on: 5th February 2019

They were so good I got my Mother to use them too.

5
Just so simple and easy to understand through the short and easy process. Have recommended to family and friends and since my parents have now used them for a loan too. Brilliant. Reviewed on: 5th February 2019

Easy, quick,brilliant

5
Very easy to deal with online, quick decission and money in my bank within days.. thumbs up from me Reviewed on: 5th February 2019

GREAT SERVICE

5
I applied for a loan and within days it was in my bank, kept up to date all the way through and when I did need to call them the staff where excellent. Reviewed on: 5th February 2019

Do you have a different Shawbrook Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Shawbrook Bank?

    View all products