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Shawbrook Bank: Loans reviews

4.78
Based on 694 reviews, last reviewed 24th Oct 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025
Melanie p's avatar
Melanie p

Latest lowest rating:

1

POOR CUSTOMER SERVICE Wanting to pay off loan. Have had no reply to emails and no reply from their “ring back” service. Very quick to loan the money at high interest rate. ... Read more Reviewed on: 24th October 2025
A Knight 's avatar
A Knight

About this product

You can get a Shawbrook Bank loan for amounts between £1,000 and £50,000.

The online application for a Shawbrook loan gives you an instant decision and they look at every customer’s financial circumstances individually. Terms are available for between one and seven years.

Shawbrook Bank loan reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Loans reviews (694)

Review of the Shawbrook Bank, Loans:

Excellent

5
Excellent customer service very professional and efficient and polite Reviewed on: 5th February 2019

Great Service

5
Extremely helpful, Appling for a load I find can sometimes be daunting and uncomfortable , But the process was easy and quick. We certainly recommend to others. Reviewed on: 5th February 2019

Very quick in responding

4
Quick response following approval Reviewed on: 5th February 2019

Refreshingly simple

5
by far the quickest and easiest loan application from start to finish great communication and speedy result. Reviewed on: 5th February 2019

First Class service and professionalism.

5
Exceptionaly Helpful when other banks did not want to know Staff polite and informative. Got me out of a difficult situation and saved me money as a result. Would strongly recommend them to all. Reviewed on: 5th February 2019

PERSONAL LOAN

5
A great organisation, they provided me the funds I required to complete my house renovations. Highly recommended. Reviewed on: 5th February 2019

Professional and friendly service

5
My application for a personal loan was dealt with speedily and in a most professional manner. I would highly recommend this bank to my best friends and family. Reviewed on: 5th February 2019

The personalised loan 4U

5
Straight forward, easy to apply loans completed in minutes. Reviewed on: 5th February 2019

Very efficient

5
Was seamless and did exactly what they said and when Reviewed on: 5th February 2019

No hassle in meeeting my requirements, excellent service

5
Within 24 hours funds where cleared, brilliant Sevice Reviewed on: 5th February 2019

Is the best bank

5
I love this banking and I like to recommend everyone Thank you Reviewed on: 5th February 2019

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