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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Knowledgeable people!

They answer the phone very quickly, staff are very knowledgeable and helpful. Haven't had any problems with their carrying out my instructions. Reviewed on: 18th April 2025

Best provider for savings and invetments

Website and information easy to use and process. Very Good rates and products. Reviewed on: 18th April 2025

Shawbrook Bank very easy to work with

I am a very busy person and find Shawbrook Bank very easy to work with. Reviewed on: 18th April 2025

Queries are responded to quickly

Queries are responded to quickly and has given me back my confidence in banking. Clear communications are sent out in plenty of time for fixed rate savings ending Reviewed on: 17th April 2025

Easy of use and competitive rate.

Easy to operate online and competitive rate. Reviewed on: 17th April 2025

Recent dealings with Shawbrook Bank.

I have invested with Shawbrook Bank twice in recent years. Their interest rates are very competitive and customer service is very efficient when opening or closing an account. Reviewed on: 17th April 2025

Hassle-free saving, efficient, good rates.

Hassle-free saving, efficient, good rates. Reviewed on: 17th April 2025

Easy to contact and talk to.

Easy to contact and talk to. No hassle banking! Reviewed on: 17th April 2025

Very good rates of interest

Always easy to open a savings account and with good/best rates of interest .good communication and clear product information re accounts opened. Reviewed on: 17th April 2025

Whether using the online service or the telephone se...

Whether using the online service or the telephone service this bank is excellent. Very good customer interaction and their rates are also very good. My experience with Shawbrook to date has been excellent. Reviewed on: 17th April 2025

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