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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Excellent products super customer service.

5
Excellent products super customer service. Prompt reply by message service. Reviewed on: 16th April 2025

Shawbrook everytime

5
Shawbrook provide very competitive returns on your money. It is straightforward to open an account and everything is clear and easy to understand. I would recommend them to all. Reviewed on: 16th April 2025

Excellent Fixed Term Rates

5
Savings rates are some of the best for isa's and fixed rates are excellent. Reviewed on: 16th April 2025

Easy to use online account with excellent rates.

5
Easy to use online account with excellent rates. Reviewed on: 16th April 2025

Products are competitive and easy to apply for.

5
Products are competitive and easy to apply for. Customer service is very good and messages are replied to straight away. Any queries are dealt with and resolved quickly. I would not save with anyone else! Reviewed on: 16th April 2025

Easy to navigate l had a good experience on the phone .

5
Easy to navigate l had a good experience on the phone . Staff customer friendly and professional Reviewed on: 16th April 2025

Easy to use great rates been using for several years...

5
Easy to use great rates been using for several years always pleased Reviewed on: 16th April 2025

When I was looking to open an ISA I was recommended...

5
When I was looking to open an ISA I was recommended to Shawbrook Bank and I have been delighted with their service. Reviewed on: 16th April 2025

Easy to understand web site for investing and saving...

5
Easy to understand web site for investing and saving, English speaking agents when asking for advice,coupled with good interest rates,,,,, Reviewed on: 16th April 2025

Easy and straight forward to open account

5
Easy and straight forward to open account Reviewed on: 16th April 2025

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