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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Easy to contact and efficient, good value and decent...

5
Easy to contact and efficient, good value and decent service Reviewed on: 16th April 2025

Always excellent service and easy to deal with

5
Always excellent service and easy to deal with Reviewed on: 16th April 2025

Great rates

5
Website very easy to use and rates always very competitive. Reviewed on: 16th April 2025

Seamlessly efficient

5
Seamlessly efficient, web page easy to navigate, got rates if interest. Safe but swift account access Reviewed on: 16th April 2025

internet banking was very easy provided competitive...

5
internet banking was very easy provided competitive interest rates in the products I needed to invest Reviewed on: 16th April 2025

Excellent interest rates, easy to use online services.

5
Excellent interest rates, easy to use online services. Opening and changing accounts was simple and the bank offers good products Reviewed on: 16th April 2025

Each time I speak to a Shawbrook representative I ge...

5
Each time I speak to a Shawbrook representative I get someone who is very knowledgeable, helpful and willing to go that bit extra to ensure I have eveythingto hand and importantly understand what is being explained to me. Reviewed on: 16th April 2025

Always a high standard

4
Few reasons to contact them but when I have excellent customer service Good products and interest rates Reviewed on: 16th April 2025

Easy Peasy

5
Simple and straightforward process - need one say more Reviewed on: 16th April 2025

Great rates and service

5
I've saved with Shawbrook for many years and have never once had an issue with the bank. In most cases the interest rates are some of the best around. Reviewed on: 16th April 2025

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