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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Excellent all round, from customer service to products.

Excellent all round, from customer service to products. Reviewed on: 16th April 2025

Shawbrook always offer best interest rates they are...

Shawbrook always offer best interest rates they are always available if you need help very good service always excellent savings bank Reviewed on: 12th April 2025

Don't go hereWhere to begin?

Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

Four accounts is surely an endorsement.

We now have four savings accounts with Shawbrook. Reviewed on: 6th April 2025

Very attentive and helpful staff.

Very attentive and helpful staff. Reviewed on: 3rd April 2025

Easy to use good rates and customer service

Easy to use good rates and customer service Reviewed on: 3rd April 2025

Best interest rates at the time of investment

Great I have used them twice. Customer service are great aswell Reviewed on: 2nd April 2025

Useful fixed rates

Unlike other Banks Shawbrook allows you to add funds to fixed rate isas which is very useful. Communication is very easy. Reviewed on: 2nd April 2025

Shawbrook : simple to use; good communications; exce...

Shawbrook : simple to use; good communications; excellent interest rates. Reviewed on: 1st April 2025

I found Shawbrook bank easy to deal with

I found saving with Shawbrook bank straightforward their rates are good and the application forms also straightforward. Reviewed on: 31st March 2025

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