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Shawbrook Bank: Savings reviews

4.85
Based on 1,780 reviews, last reviewed 16th Dec 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Seamless and hassle free. Seamless and hassle free. Great rates too Reviewed on: 16th December 2025
Sally C's avatar
Sally C

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1780)

Review of the Shawbrook Bank, Savings:

No problems

5
So far I have had no problems with Shawbrook Bank. Alll my transactions have been actioned swiftly, efficiently and with no fuss. Reviewed on: 28th March 2025

loyal customer

5
Shawbrook generally offers one of the best saving products in the market for the past 2-3 years. I have kept coming back for more accounts with them and already had about 5 accounts opened with them. Customer service is excellent because I normally get in touch with one of their staff within a few clicks and short wait time. Their answers are concise and accurate and I always hang up with reassurance that my savings plans are intact. Reviewed on: 25th March 2025

good rate of interest, helpfulwhen speaking to them...

5
good rate of interest, helpfulwhen speaking to them direct Reviewed on: 25th March 2025

Great rates of interest.

5
Great rates of interest. Excellent service. Messaging facility for queries, bank transfers etc. Invested with Shawbrook for at least 5 years, definitely recommend. Reviewed on: 25th March 2025

Brillant especially over the phone sometimes i get a...

5
Brillant especially over the phone sometimes i get a little confused with regard to reinvesting Reviewed on: 25th March 2025

Timely and efficient service.

5
Timely and efficient service. Reasonable rates of interest. Reviewed on: 25th March 2025

Excellent, easy to use, good rates of savings

5
Excellent, easy to use, good rates of savings Reviewed on: 25th March 2025

Shawbrook savings rates are consistently competitive.

5
Shawbrook savings rates are consistently competitive. The website is really easy to use. Transferring money in/out and changing accounts is straightforward. Reviewed on: 25th March 2025

website good

5
Always easy to use excellent website Reviewed on: 25th March 2025

effective customer care

5
My account has been managed efficiently with all necessary information provided and questions answered promptly Reviewed on: 25th March 2025

Simple and efficient.

5
Easy, comprehensive website . Competitive savings rates . Fast and helpful communications if you need a call . Reviewed on: 25th March 2025