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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2528 reviews)

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4.88

Based on 2,528 reviews, last reviewed 16th Jan 2026

69400% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Helpful. Over the years I have dealt with the accounts I have with Shawbrook Bank they have always been very helpful. Reviewed on: 16th January 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2528)

Review of the Shawbrook Bank, Savings:

Easy to navigate l had a good experience on the phone .

Easy to navigate l had a good experience on the phone . Staff customer friendly and professional Reviewed on: 16th April 2025

My experience.

Customer queries and request for information are dealt with efficiently and in a timely manner. Reviewed on: 15th January 2026

Shawbrook web site is secure and easy to use.

Shawbrook web site is secure and easy to use. When we had a query a Shawbrook agent readily talked us through the process to our satisfaction. Although not one of the best known we believe Shawbrook offers what we want from an on-line bank Reviewed on: 15th January 2026

Helpful when as an elderly person was having difficu...

Helpful when as an elderly person was having difficulties, I didn’t feel a fool Reviewed on: 15th January 2026

Shawbrook Bank top award vote.

Been with Shawbrook for a couple of years and the interest rate on savings was good. Communications have always been good. Reviewed on: 15th January 2026

Helpful Staff

Very Helpful Guy set up an ISA for me from one of my other accounts Reviewed on: 15th January 2026

I have always received excellent and prompt service...

I have always received excellent and prompt service from Shawbrook Bank. Reviewed on: 15th January 2026

A very concise and efficient service in easy to unde...

A very concise and efficient service in easy to understand language. Ihave been a customer for a few years now and have always felt i was kept up to date with all relevant information about savings etc. Reviewed on: 15th January 2026

2 year fixed rate ISA with Shawbrook, on...

I opened a 2 year fixed rate ISA with Shawbrook, on its maturity I transferred the ISA fund plus the interest too another 2 year fixed ISA with Shawbrook. This was due to my satisfaction with the product a whole, and the competitive interest rates. Reviewed on: 15th January 2026

It is always a worry when dealing electronically wit...

It is always a worry when dealing electronically with a bank and trusting them with your savings. I have always found them quick to respond to my messages and very helpful with their responses. Reviewed on: 15th January 2026

Competitive bank with good savings rates

Shawbrook generally has very competitive savings rates with an easy app to navigate. Reviewed on: 15th January 2026

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