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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Efficient, pleasant and helpful Team who give confid...

Efficient, pleasant and helpful Team who give confidence in the products and the Company. Fair and competitive interest rates and I feel my money is safe. Reviewed on: 23rd March 2025

Quick and efficient to respond to queries.

Quick and efficient to respond to queries. Good savings interest rates. Reviewed on: 23rd March 2025

Have used their services for a few years now and hav...

Have used their services for a few years now and have found them to have competitive interest rates and good range of products Reviewed on: 23rd March 2025

Good all round on rates and ease of use

The web interface is really easy to use with the reassurance of MFA. Fixed rates are excellent. ISA transfers completed smoothly. I've rolled over my accounts for another 2 years. Reviewed on: 23rd March 2025

Reliable Banking Service.

I have always had very good service and competitive interest rates on savings account. Reviewed on: 23rd March 2025

Good to invest

All over it’s been good except for one thing, when I wanted to add more fund I been contacting few times and didn’t get reply from anyone. They don’t have telephone number Reviewed on: 23rd March 2025

Always easy to navigate web site when buying a new...

Always easy to navigate web site when buying a new product.Communication good. Reviewed on: 23rd March 2025

savings returns

always giving excellent returns on savings Reviewed on: 23rd March 2025

Excellent all round and professional service

All interactions have been extremely efficient and professional, whether on the internet or contact centres. Reviewed on: 23rd March 2025

Easy Banking

Good communication, also if the interest changes up or down these no need to open another account to get the higher rates not like other banks. Reviewed on: 23rd March 2025

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