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Shawbrook Bank: Savings reviews

4.81
Based on 2,756 reviews, last reviewed 27th May 2026
91% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Cash ISA help

5
I needed some help when my ISA matured and I wasn’t sure what I needed to do as my husband had recently passed away and had taken care of our finances. I phoned up the bank and a very sympathetic member of staff helped me and gave me some options to consider and some general ISA advice without putting any pressure on me . She also offered to make a note on my account that I was cautious about dealing with my finances online and actually completed the transaction when I’d made my decision about what I wanted to do. Reviewed on: 21st March 2025

My fixed rate cash isa and sabongs

5
Very good rates and very easy to deal with when you have a query Reviewed on: 21st March 2025

Satisfied customer.

5
Promptly informed of any chages to the account in an easy to understand fashion. Never had to contact with any queries or complaints. Reviewed on: 21st March 2025

Simple and straight forward

5
Website easy to use, account set up straight forward, also easy to access. Reviewed on: 21st March 2025

For best savings rates go to Shawbrook Bank

4
Shawbrook has the best savings rates I have seen in a long time. I would definitely recommend them to family and friends. Reviewed on: 21st March 2025

The Bank helped and assisted a lot in transfering in...

5
The Bank helped and assisted a lot in transfering in my ISA funds Reviewed on: 21st March 2025

quick and efficient service .

5
Always a quick and efficient service with good savings rates Reviewed on: 21st March 2025

Good for Fixed Rate Cash ISAs

5
Good for Fixed Rate Cash ISAs, they respond to secure messages quickly and helpfully. Reviewed on: 21st March 2025

Easy savings

4
Easy to use. Consistently goos rates. Reviewed on: 21st March 2025

Competitive interest rates

5
Always been quick and easy to set up new accounts, with good interest rates on offer. Reviewed on: 21st March 2025

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