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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Easy to use online system, good choice of products a...

Easy to use online system, good choice of products and at competitive interest rates Reviewed on: 21st March 2025

User friendly

Always get through on the phone and talk to someone helpful, good rates and like their text when receive money into my account. Reviewed on: 21st March 2025

Does exactly what it says on the tin.

Does exactly what it says on the tin. Technology is sensible and easy to use with good security features. Decent interest rates on savings and information/updates provided regulary and easy to find/follow. Reviewed on: 21st March 2025

Recommended by Martin Lewis for ISA's.

Recommended by Martin Lewis for ISA's. Easy to set up and monitor. Reviewed on: 21st March 2025

Best savings

Good savings rates and excellent customer service. Reviewed on: 21st March 2025

Competitive savings rates with good customer focus

Very good competitive savings rates with an easy to use website providing clear information and instructions. Allows for easy updating of maturity instructions, unlike many other competitors. Only downside is that the onus is on the customer to keep up to date on products providing a better rate than that already selected. Reviewed on: 21st March 2025

the web based portal works well and is easy to follo...

the web based portal works well and is easy to follow and gets you to where you want, if you need to phone up you are answered quickly and the personnel are very informed and helpfull Reviewed on: 21st March 2025

Easy to deal with, competitive rates

Easy to deal with on-line and usually offer a competative rate of interest on their products Reviewed on: 21st March 2025

Excellent customer service

Excellent customer service accompanied by a very user friendly website and paying top rate interest rates. Reviewed on: 21st March 2025

Easyvto use online but with telephone back up if nee...

Easyvto use online but with telephone back up if needed. Good competitive rates on saving products. Reviewed on: 21st March 2025

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