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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Always offers good savings rates

Always offers good savings rates Reviewed on: 21st March 2025

What Everyone Needs

I have never had to request any help to access, maintain or view progress of my account. everything has been as you would want your account to be. There rates are very competitive and they reward loyalty with better rates. Reviewed on: 21st March 2025

Best savings rates

They offer the best rates of interest on savings and their website is easy to manage. Reviewed on: 21st March 2025

Great products and exemplary customer service

Great products with competitive returns AND whenever I've had a query the customer service has been exemplary: timely, friendly & efficient. Reviewed on: 21st March 2025

Shawbrook a great place for your savings.

Shawbrook always has competitive interest rates most times some of the best, it’s easy to open an account with them and they are very helpful when your account terminates. Reviewed on: 21st March 2025

Shawbrook offers competitive rates and is much easie...

Shawbrook offers competitive rates and is much easier to use now. Reviewed on: 21st March 2025

Excellent customer care service.

Excellent customer care service. Online web portal very user friendly and easy to understand. Online help and telephone assistance excellent. Reviewed on: 21st March 2025

Always helpful, friendly, and understanding

Always helpful, friendly, and understanding Reviewed on: 21st March 2025

Easy to navigate website.

Easy to navigate website.good savings rates and. Helpful staff Reviewed on: 21st March 2025

Great Customer service.

Website is very user friendly. There is a good variety of banking options with detailed explanations of the pros and cons of each. The team respond quickly to any queries you raise with them. Reviewed on: 21st March 2025

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