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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Swapped to fixed ISA

Swapped to fixed ISA no issue from another provider with decent interest rate Reviewed on: 20th March 2025

Great Customer Service

Whenever I have had a problem or query it is always dealt with swiftly and politely. This is ultimately the sign of great customer service. They actually go out of their way to help you! Reviewed on: 20th March 2025

Great for savings

I have been a Shawbrook customer for years and my mum took out one of their products based on my recommendation. I've always had excellent customer service and the savings rates are competitive. Reviewed on: 20th March 2025

Excellent products and rates good website too.

Excellent products and rates good website too. I have lots of confidence in the Comoany. Reviewed on: 20th March 2025

Excellent bank

Have never had a problem when contacting either online or telephone. Very professional and well trained Reviewed on: 20th March 2025

Investing money has been an easy process, any minor...

Investing money has been an easy process, any minor problems were addressed very quickly - well done Shawbrook Bank! Reviewed on: 20th March 2025

Always experienced first class service along with go...

Always experienced first class service along with good interest rates for my savings, never had reason to complain about anything to date. Reviewed on: 20th March 2025

Always excellent service from Shawbrook

Shawbrook Bank are consistently at the top of the savings tables and although unknown to me when I first used them, I've been with them many years now and have always received excellent customer service. They've kept me informed of maturing accounts and it's easy to withdraw money or reinvest. They're my favourite bank, easy to contact and always efficient. Reviewed on: 20th March 2025

Great online bank

Very helpful on a call to the bank and a very good interest rate for ISA savings Reviewed on: 20th March 2025

Quick and efficient to resolve my queries.

Quick and efficient to resolve my queries. Quick response to my calls. Reviewed on: 20th March 2025

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