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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

I have had a few queries in the past and contacted s...

I have had a few queries in the past and contacted shawbrook bank and the queries were explained and sorted in a couple of minutes. Reviewed on: 25th January 2026

Everything is so straightforward with Shawbrook.

Everything is so straightforward with Shawbrook. Reviewed on: 25th January 2026

Easy to deal with.

Straight forward to use, easy to understand and simple to contact and deal with. Reviewed on: 24th January 2026

Excellent website, straight forward banking

Excellent website, easy to use with clear data. Prompt response to any queries. Reviewed on: 24th January 2026

Intended Short term investment extended.

I made what I thought would be a short term investment but have stayed with Shawbrook as rates are good and products easy to access and maintain Reviewed on: 24th January 2026

Never had a single problem from Shawbrook Bank.

Never had a single problem from Shawbrook Bank. Reviewed on: 24th January 2026

Investments Renewals

Website easy to navigate and investment renewal loyalty fixed rate interest is competitive with the market. Reviewed on: 24th January 2026

EXCELLENT SERVICE

When I needed assistance, staff always helpful on telephone. Reviewed on: 23rd January 2026

Good isa options

have used shawbrook for a few years now, always manage to find an isa with a decent interest rate Reviewed on: 23rd January 2026

Shawbrook Savings comes up trumps for savers.

Used this company for a few years with different investments online site is easy to use any response is always quickly dealt with I will be happy to use Shawbrook Bank Savings in the future. Reviewed on: 23rd January 2026

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