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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2755 reviews)

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4.87

Based on 2,755 reviews, last reviewed 19th Apr 2026

89% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Always helpful when you need answer.

Always helpful when you need answer. Reviewed on: 20th March 2025

Regular Use, excellent rates.

Have used Shawbrook for several years now, always compare available rates when my bonds etc are up for renewal and always stay with Shawbrook as they always have very competitive rates. Reviewed on: 20th March 2025

Good service, speedy and satisfied

Good service, speedy and satisfied Reviewed on: 20th March 2025

Interest rates competitive & option to pay monthly

Interest rates on savings are very competitive. My choice for having Interest paid monthly helps my income. Many providers only have Interest paid annually which does not suit us. Reviewed on: 20th March 2025

Excellent customer care, and so easy to complete tra...

Excellent customer care, and so easy to complete transactions on computer Reviewed on: 20th March 2025

Pleasant staff they explain everything very clear an...

Pleasant staff they explain everything very clear and easy to follow Reviewed on: 20th March 2025

I FELT VALUED...

Fantastic telephone help and support when reviewing and completing my maturity options. Listened, were patient and very professional which made me feel valued which I appreciated! Reviewed on: 11th March 2025

Excellent interest rates.

Excellent interest rates. Excellent customer service Reviewed on: 26th February 2025

Easy to set up online Savings accounts (Cash ISA)...

Easy to set up online Savings accounts (Cash ISA) providing a choice of monthly or annual interest with competitive rates and next working day access to your money. I liked the new look website which is very clear and easy to understand. Reviewed on: 26th February 2025

Denied my money on maturity

service disgraceful! Previously able to login online but suddenly stopped. After repeated requests for information and help I was totally ignored. Maturity on the savings account arrived and I was not able to get my money out of them. Scandalous treatment. They kept fudging the issue, avoiding any assistance to me and making a mountain out of a molehill. they just wanted me to phone them which I am unable to do, on which is after all an online account that should be operated solely online. Today no progress has been made I still do not have my money! To repeat, unbelievably arrogant bad service Reviewed on: 17th January 2025

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