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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Easy to use website which makes starting a new accou...

Easy to use website which makes starting a new account up straightforward when you're offering good rates. Reviewed on: 19th January 2026

Excellent Service

Shawbook offered a good ISA rate and had very good reviews so I advised my mother to go with them. Then my mum passed away and Shawbook's process was very straightforward, fast and empathic. Reviewed on: 19th January 2026

I have trans fered ISA from other providers

I have transferred 3 ISA from one company and also transferred 2 ISA from different companies all executed with ease and speed Reviewed on: 19th January 2026

Easy usage

Was exceptionally easy opening and using the savings account, which has top rate interest. Some other banks its hells own job getting logged on each visit what with self videoing etc. Reviewed on: 19th January 2026

Actions On-Line

Generally all actions made on-line, current website easy to navigate and use. Reviewed on: 19th January 2026

Have been with Shawbrook for many years, great savin...

Have been with Shawbrook for many years, great savings accounts and have friendly help by phone if needed. Not only online like other companies. Have recommended to friends and family as always happy with overall service. Reviewed on: 19th January 2026

Cash Isa.

Easy to open isa and access via internet & good rate. Reviewed on: 19th January 2026

Reliable

A Bank I can rely on for Good Interest Rates on my savings . Customer Service is good and resolves any queries quickly and efficiently. Reviewed on: 19th January 2026

Great banking service with value for money

Great banking service with value for money Reviewed on: 19th January 2026

Easy to deal with, excellent customer service.

Easy to deal with, excellent customer service. Reviewed on: 18th January 2026

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