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Shawbrook Bank: Savings reviews

4.81
Based on 2,757 reviews, last reviewed 11th Jun 2026
97% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026
PAUL's avatar
PAUL

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Quick & efficient, also able to withdraw or add fund...

4
Quick & efficient, also able to withdraw or add funds quickly. Reviewed on: 26th February 2024

Online account excellent service and top class rates

5
Online account excellent service and top class rates Reviewed on: 26th February 2024

I have always found Shawbrook to be easy to deal with

5
I have always found Shawbrook to be easy to deal with and very responsive to any queries or requests, eg when upgrading savings to latest issue number. They keep up with interest rate changes, so always seem competitive when compared to other providers. Their customer portal is easy to navigate. Reviewed on: 26th February 2024

Super service and products, thank you

5
Super service and products, thank you Reviewed on: 26th February 2024

Easy to set up, good communications, excellent rates...

5
Easy to set up, good communications, excellent rates on savings and options for flexible and fixed savings Reviewed on: 26th February 2024

Very easy to transfer money and invest

5
Very easy to transfer money and invest Reviewed on: 26th February 2024

Good choice of product and wonderful customer service

5
Good choice of product and wonderful customer service Reviewed on: 26th February 2024

One of the best interest rates.

5
One of the best interest rates. Staff very helpful always answer queries in a way I understand Reviewed on: 26th February 2024

Great experience through out!

5
It was very easy to contact an advisor and also to open up a new Account. Reviewed on: 26th February 2024

Easy to deposit and withdraw funds.

5
Easy to deposit and withdraw funds. Reviewed on: 26th February 2024

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