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Shawbrook Bank: Savings reviews

4.87
Based on 2,755 reviews, last reviewed 19th Apr 2026
82% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026
Yvonne F's avatar
Yvonne F

Latest lowest rating:

1

Disrespect for personal information My main experience of this bank is that if you have a personal account and a business savings account with them, they lump the two together if your pe... Read more Reviewed on: 16th April 2026
H R Dhokia's avatar
H R Dhokia

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2755)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

5
Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Very helpfulwith good advice and patience with olde...

4
Very helpfulwith good advice and patience with older generation. Reviewed on: 16th January 2026

Thoughts on Shawbrookl

4
All very helpful and professional Reviewed on: 16th January 2026

Great saving bank to deal with, excellent savings ra...

5
Great saving bank to deal with, excellent savings rates and very good customer service Reviewed on: 16th January 2026

Simple and clear online banking system .

5
Simple and clear online banking system .You can always speak to someone on the phone if you have a problem .The online messaging service works well .You always get a prompt reply Reviewed on: 16th January 2026

Opening an account was simple & straightforward

5
Opened a cash ISA with Shawbrook and the whole process, including a transfer in, was very straightforward thanks to their very helpful staff. Reviewed on: 16th January 2026

Shawbrook are always helpful

5
Shawbrook are always helpful and when I took out an Isa with them the rate remained the same. I had previously taken out another Isa with a different company and the rate went down in the second month Reviewed on: 16th January 2026

Always straightforward and informative

5
Always straightforward and informative Reviewed on: 16th January 2026

Too soon.

4
Too soon. I am a recent investor. Reviewed on: 16th January 2026

Quality service

5
Good service underpinned by friendly knowledgeable staff. Reviewed on: 16th January 2026

ISA transfer from another provider dealt efficiently...

5
ISA transfer from another provider dealt efficiently & timely. Reviewed on: 16th January 2026

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