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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

Easy to open accounts.

Easy to open accounts. Prompt, useful answers to online queries via message system. Reviewed on: 29th March 2025

Excellent and accessible customer service

Shawbrook is one of the best to deal with. You can talk to real people and they are always helpful. I value customer service and accessibility to real people above everything these days, and Shawbrook does not disappoint. Their web pages are also easy to navigate. Highly recommend. Reviewed on: 16th January 2026

Web site easy to use.

Web site easy to use. When i have spoken to customer service they are very friendly professional & helpful Reviewed on: 16th January 2026

Very helpfulwith good advice and patience with olde...

Very helpfulwith good advice and patience with older generation. Reviewed on: 16th January 2026

Thoughts on Shawbrookl

All very helpful and professional Reviewed on: 16th January 2026

Great saving bank to deal with, excellent savings ra...

Great saving bank to deal with, excellent savings rates and very good customer service Reviewed on: 16th January 2026

Simple and clear online banking system .

Simple and clear online banking system .You can always speak to someone on the phone if you have a problem .The online messaging service works well .You always get a prompt reply Reviewed on: 16th January 2026

Opening an account was simple & straightforward

Opened a cash ISA with Shawbrook and the whole process, including a transfer in, was very straightforward thanks to their very helpful staff. Reviewed on: 16th January 2026

Shawbrook are always helpful

Shawbrook are always helpful and when I took out an Isa with them the rate remained the same. I had previously taken out another Isa with a different company and the rate went down in the second month Reviewed on: 16th January 2026

Always straightforward and informative

Always straightforward and informative Reviewed on: 16th January 2026

Too soon.

Too soon. I am a recent investor. Reviewed on: 16th January 2026

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