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Shawbrook Bank: Savings reviews

4.81
Based on 2,757 reviews, last reviewed 11th Jun 2026
97% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026
PAUL's avatar
PAUL

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee

About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

4
I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Good rates and great service!

5
Shawbrook consistently offer the best savings rates. I've also had excellent customer service when dealing with my late husband's investments, and when I made a mistake on my own savings. I can highly recommend them. Reviewed on: 26th February 2024

good all round service, easy to navigate the website...

5
good all round service, easy to navigate the website, good products, customer service excellent, knowable ,friendly staff. Reviewed on: 26th February 2024

Excellent company

5
Great advice when I needed it with the agents being friendly and knowledgeable. Reviewed on: 26th February 2024

Very helpful people on the phone.

5
Very helpful people on the phone.Excellent customer service. Reviewed on: 26th February 2024

It’s quite a daunting experience to entrust your sav...

5
It’s quite a daunting experience to entrust your savings to a bank outside the usual big name banks. Thankfully Shawbrook delivered everything they said they would in terms of rates and dates. Their website is easy to use and their personal service by phone is also excellent. I was more than happy to continue saving with them when they offered a higher rate. Reviewed on: 26th February 2024

Great company, very easy to deal with, super custome...

5
Great company, very easy to deal with, super customer service. Always able to speak to an advisor.. Reviewed on: 26th February 2024

Extremely competitive savings accounts which are eas...

5
Extremely competitive savings accounts which are easily accessed. Good choices for different situations mean that there is an account offered for everyones wishlist! Reviewed on: 26th February 2024

This has been the best bank for savings I’ve come ac...

5
This has been the best bank for savings I’ve come across. I’ve recommended them to others and they agree. Sadly, given that I’ve reached my limit with them I have to go elsewhere but I know the next provider won’t come anywhere close. Reviewed on: 26th February 2024

Great interest rate on easy access savings.

5
Great interest rate on easy access savings. Reviewed on: 26th February 2024

Always very good savings rates,easy process to navig...

5
Always very good savings rates,easy process to navigate to the right account Reviewed on: 26th February 2024