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Shawbrook Bank: Savings reviews

4.87
Based on 2,722 reviews, last reviewed 19th Mar 2026
86600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Online account is easy to use and information clearl... Online account is easy to use and information clearly displayed. Feel much happier using them than other online providers, as they don't make it unnec... Read more Reviewed on: 19th March 2026
Roisin S's avatar
Roisin S

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026
Pat's avatar
Pat

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (2722)

Review of the Shawbrook Bank, Savings:

Excellent service.

4
Excellent service. Good interest rates Reviewed on: 26th February 2024

Good customer service and competitive interest rates

5
Shawbrook Bank offers very competitive rates for savers and matches this with an easy to use website for online applications plus a very good customer service. After nearly ten years of experience I can say they are a very easy company to work with Reviewed on: 26th February 2024

Online service

5
Excellent on-line service, Easy to apply,easy access, no hassle Reviewed on: 26th February 2024

Simple savings

5
Shawbrook is easy and straightforward to deal with, and offers good interest payments. Reviewed on: 26th February 2024

Simple Sign Up

5
Very simple process to open account and moving money was also very straightforward. Interest rate was excellent too. Reviewed on: 26th February 2024

Great interest rates and easy to use

5
Great interest rates and easy to use Reviewed on: 26th February 2024

I needed help setting up our savings and the people...

5
I needed help setting up our savings and the people we spoke to were wonderful.Friendly,knowledgeable and did not try to rush us out of the way. Reviewed on: 26th February 2024

secure user friendly

5
my fixed rate ISA was due to mature and I was confused by renewal rules "can't open more than one a year" because I had started a new one that year. so I left no instructions and Shawbrooks kindly deposited it into an instant access ISA @4.93% Reviewed on: 26th February 2024

Appalling communications .

1
Appalling communications .....I took part in the customer surveys and not one action I suggested has been acknowledged or acted upon Reviewed on: 26th February 2024

EASY ACCESS SAVINGS ACCOUNT

5
I found it east to open an online savings acct with Shawbrook. They confirm deposits by text - suggest i move to a new issue saver when rates improve . Easy to pay in and withdraw. All you need from a saver acct - top marks. Reviewed on: 26th February 2024

Transfer of investment Account

1
I moved an investment account into Shawbrook Savings Account and encountered no problems, it was a smooth transition. Reviewed on: 26th February 2024

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