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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Easy to use website.

Easy to use website. All process well explained. Good savings rates always offered. Reviewed on: 20th March 2025

Highly recommended for savers

Easy to use. Good value savings products. Great customer service with speaking to a real person always possible. Reviewed on: 20th March 2025

Shawbrook was recommended

Shawbrook was recommended by a friend’s financial adviser, and I have set up two accounts from their wide range of products. Easy to access, and good rates. Reviewed on: 20th March 2025

Good interest rates plus easy online access.

Very good interest rates plus easy online access. I have recommended to family member who has subsequently opened account with Shawbrook. Reviewed on: 20th March 2025

Best interest rate 2 years running.

Best interest rate 2 years running. And customer service is good. Reviewed on: 20th March 2025

My positive experience with Shawbrook

I have held a number of fixed rate and easy saver accounts with Shawbrook. If they increase their savings rates even for easy access it is easy to upgrade. They often seem to offer the best rates on the market. It is easy to give maturity instructions for savings too. Reviewed on: 20th March 2025

A bank with good rates.

Shawbrook has a good website ans is easy to use. Reviewed on: 20th March 2025

The best online bank

I've had savings held with Shawbrook bank for a number of years now and can honestly say they are quick to respond to queries, friendly & polite, have great interest rates and wouldn't hesitate to recommend them Reviewed on: 20th March 2025

Account Opening Difficulties.

Switch of way to confirm bank details from where funds forwarded to Shawbrook has its problems and difficulties unless you use a mobile banking app. Came in whilst I was opening a third account. Despite accepting my new deposit from the same bank as the previous two these details were not initially accepted. Took several days to resolve. Also 2 people holding individual accounts with Shawbrook cannot use the same internet account. Following amendments recently introduced. Reviewed on: 20th March 2025

Good service and competitive interest rate

Good service and competitive interest rate Reviewed on: 20th March 2025

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