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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
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E J
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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Very professional staff, always happy to help.

5
Very professional staff, always happy to help. Easy access to my accounts Reviewed on: 20th March 2025
Ann M's avatar
Ann M

Good service always, reply enquiry quick.

5
Good service always, reply enquiry quick. Reviewed on: 20th March 2025
Pauline S's avatar
Pauline S

I love their fixed rate bond products because of the...

5
I love their fixed rate bond products because of the options and intetest on a monthly basis comes through like clockwork Reviewed on: 20th March 2025
David F's avatar
David F

Shawbrook reviy

5
Knowledgeable response to queries. Pleasant attitude. Good advice. Reviewed on: 20th March 2025
Shaw C's avatar
Shaw C

I have had little reason to contact Shawbrook direct...

5
I have had little reason to contact Shawbrook directly but on the occasions when this was necessary the attention given quickly resolved any difficulty. The bank is good at keeping in touch with regular email contact to explain or remind of future changes so that I am always up to date with my accounts. I would have no hesitation in recommending Shawbrook to family or friends. Reviewed on: 20th March 2025
David K's avatar
David K

Have invested with Shawbrook Bank for 2 years, alway...

5
Have invested with Shawbrook Bank for 2 years, always excellent prompt service and highly recommended. Reviewed on: 20th March 2025
Patricia C's avatar
Patricia C

Used them for a number of year for savings accounts...

4
Used them for a number of year for savings accounts with good savings rates Reviewed on: 20th March 2025
Stephanie N's avatar
Stephanie N

Amazing customer service.

5
Amazing customer service. Good i Reviewed on: 20th March 2025
L W's avatar
L W

Simple navigation of Shawbrook Bank website

5
Simple navigation of Shawbrook Bank website Reviewed on: 20th March 2025
Happy Customer's avatar
Happy Customer

ON time and the Money, good clear all round especial...

5
ON time and the Money, good clear all round especially customer service. Reviewed on: 20th March 2025
Ian F's avatar
Ian F

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