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Shawbrook Bank: Savings reviews

4.84
Based on 1,779 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025
E J's avatar
E J

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Good rate and easy to use.

5
Good rate and easy to use. On line steps to invest the money was easy to use and very easy to follow. We were kept informed and updated when needed. Reviewed on: 20th March 2025

Always produce what is expected with no dramas

5
Always produce what is expected with no dramas Reviewed on: 20th March 2025

Ease of use website with top interest rates

5
Ease of use website with top interest rates Reviewed on: 20th March 2025

Hassle free application process and best 1 year fixe...

5
Hassle free application process and best 1 year fixed rate on the market at that time. Reviewed on: 20th March 2025

Website good.

5
Website good. Competitive rates.Easy to obtain information and staff helpful. Reviewed on: 20th March 2025

I had a discussion with an agent about a isa and I h...

5
I had a discussion with an agent about a isa and I have invested. Reviewed on: 20th March 2025

Cash Isa

5
Are very good at explaining about there products & if it was the right one for myself. Reviewed on: 20th March 2025

Many years a customer

5
Easy to follow instructions and information Reviewed on: 20th March 2025

Shawbrook the Best

5
By far the best on the market have used many times and always so reliable a great customer care company. Reviewed on: 20th March 2025

Very happy with the service.

5
Very happy with the service. Great rates of interest. Reviewed on: 20th March 2025

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