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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2756 reviews)

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4.81

Based on 2,756 reviews, last reviewed 27th May 2026

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Easy to navigate online. Easy to navigate online. Competitive products. Reviewed on: 19th April 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2756)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

Excellent service with good savings rates, great com...

Excellent service with good savings rates, great communication and an online system that is simple to use. Have now been using Shawbrook for my savings accounts for over ten years. Reviewed on: 15th January 2026

Easy Savings.

It is easy to save in several accounts and competitive rates Reviewed on: 15th January 2026

Easy to use website, and easy to contact

Easy to use website, and easy to contact with any query Reviewed on: 15th January 2026

Easy to register for an account great rate

Easy to register for an account great rate Reviewed on: 15th January 2026

Best online bank I've used

Pleasantly surprised by customer service when I had a problem with my login not working. Phone was answered by a person in the UK and problem was resolved after a few days. They have a good range of accounts and often have excellent interest rates. The only thing that would make me like them more is if they had some bricks and mortar branches - online banks can feel a bit 'temporary' and less well established compared to high street banks. But Shawbrook is the best online bank I've used. Reviewed on: 15th January 2026

Good rates for savers, smooth website access, would...

Good rates for savers, smooth website access, would have given 5* if they had an app. Reviewed on: 15th January 2026

Easy Great service

Easy to use on line, but consultants also available to speak to on phone and deal with transfers easily Reviewed on: 15th January 2026

Ease of managing money.

Ease of managing money. Safe and secure. Great interest rates Reviewed on: 15th January 2026

An easy platform to negotiate and good savings rates

An easy platform to negotiate and good savings rates Reviewed on: 15th January 2026

Easy to invest no fuss

Easy to invest good return for investment Reviewed on: 15th January 2026

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